All of our rings are made to order in Japan. The lead time for wedding bands is typically 6 to 8 weeks. However, during the busy period from late November to early January, we require an additional 2 weeks due to the year-end atelier closure.
Our bridal consultation is a personalised session where our jewellery consultant will guide you through the customisation process for your wedding bands or engagement rings. We will help you choose metal colours, textures, designs, and ensure the perfect fit. The consultation is complimentary.
Our appointments are generally designed for couples. If you’d like to bring a family member or a friend, please contact us via WhatsApp to check our staff availability.
Yes, you can. Please book the appointment under “Bridal Set,” which includes a 2-hour session with our jewellery consultant, allowing you to view both engagement rings and wedding bands.
Please make a reservation at our Takashimaya Bridal Salon. Along with our Takashimaya Retail Counter, we offer endless possibilities for mixing and matching coloured stones, diamonds, and pearl jewellery pieces to suit your preferences.
Once the details of your order are confirmed, no further changes can be made. This ensures that your custom ring is crafted according to your exact specifications.
As each ring is made to order and tailored to your preferences, we do not offer refunds or exchanges for custom-made items.